Came all the way from newmarket to change some Taxi papers turn out the lady dealing with the issue is on lunch Jeeeezzz This is the second time
A brick wall no help no one to speak to face to face just a phone every ones problem is different not a tic on a computer program
Absolutely awful, what you are dealing with here is a council who think they can do whatever they like because they are the local authority and therefore they are the law WRONG! You still dont have the right to make people pay money they don't actually owe you or repeatedly threaten them with legal action because they haven't payed said money. Often it is actually an error that has been made on their side but hey why admit fault for it when you can blame someone else for it and put them through undue stress and anxiety. EDIT- I have just become aware of how many views my previous review has recived I would like to add to this that I left the area shotly afterwards (different catchment) and was still being bomarded with harssasing and threating letters at my new adress, some of which they later admitted where sent in error. Had this continued I would have been taking Forest Heath to court under the 1997 Harrasment act. Despite the fact they knew what they had done was in error they still never apologised and continued to treat me like I was a piece of dirt. I would urge anyone else whos had problems to stand up for themselves as you do have the right to defend yourself against this sort of harrasment and take legal advice/action if necissary.
Some reception staff can be very rude just depends what mood you catch them in
Forest Heath District Council is a UK Local Government Office based in Mildenhall, East of England. Forest Heath District Council is located at District Offices, College Heath Rd, Mildenhall, Bury Saint Edmunds IP28 7EY, UK.
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